I changed my computer's name, but it isn't updated in iLok License Manager. My system loses connection or is unable to connect to an iLok Server on my network. On Windows, I get an "Online Access Unavailable" message after installing the latest version of License Support. On macOS, I get an "Online Access Unavailable" message after installing the latest version of License Support. When I launch iLok License Manager, it says "Software Component Unavailable." What do I do? In macOS Ventura 13.0, iLok License Manager has an error that says “Software Component Unavailable”. On Windows, I get an "Internet Connection Unavailable" message after installing the latest version of License Support.ĭiagnose a PACE License Services Failure on Windowsĭiagnose an Unreliable Internet Connection PACE License Services Starts Manually but Not Automatically On Windows Startup I'm getting an error message that says "Server Unavailable" on Windows. The iLok License Manager is working, but after a few reboots, the iLok License Manager stops working (Windows) When I run the iLok License Manager, it reports "Server Connection Error".I can't launch the iLok License Manager, or the iLok License Manager is crashing. I get an "ERROR: iLokPnputil.bat requires elevated privileges." message when trying to uninstall or install PACE License Support Win64. Symptom: My installer reports "An error occurred during the installation of assembly component. Use windows update to bring your system up-to-date. Why am I seeing the message "Installs on Windows 7 require SHA256 support. Why am I getting an error message saying that Windows 7 is not up to date? Towards the end of the install, the installer takes longer than 30 minutes at "Publishing Product Information". \CopyInf.cpp at line number:414 Other Error: -2146762496 Internal Operation :200" Your install issues a popup containing the phrase "Unknown Error occurred in. Install Error: The older version of PACE License Support cannot be removed. Install Error: Action is only valid for products that are currently installed. ILok License Manager fails with "interrupted" appearing on the last page of the install wizard. I get an error saying "This application failed to start because it could not find or load the Qt platform plugin "windows"." What do I do? Why is the iLok License Manager installer failing on my Apple Silicon system when running Parallels Desktop? I'm getting a USB error with my iLok USB (Mac) How do I quickly configure multiple clients to connect to my license server? What do the icons in iLok License Manager mean?Ĭan an iLok Server be set up to run from a virtual server? What are the system requirements for iLok License Manager?
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